Customer Support AI
Answer customer questions on bol in no time with our customer questions AI tool.
Answer quickly with AI
Directly within your Bol environment
Just one click of a button
Save dozens of hours every week
Reply with full context
Reply with product information, previous conversations, and tracking details
Answer customer questions in a flash
With our customer questions AI extension, you can answer customer questions on bol.com in just seconds. Our extension uses order details, tracking info, and the context of the entire conversation to generate the perfect response.
Generate reply
Tone of voice
Choose how the AI tool writes your responses
Writes in your own tone of voice
Sellerly's AI writes in your own brand voice, ensuring every response feels personal and stays on-brand.
Frequently Asked Questions
How does the customer service AI for bol.com work?
Our trained AI model uses order details, product info, and previous customer conversations to generate the perfect response.
Can I customize the answers?
Yes! We'll quickly insert a draft answer, and then you can edit and send it yourself.
Does it also use product info?
Yes, we include the available product information when generating a response.
How do I download the bol customer service AI extension?
You can download the extension by clicking the "Download for Chrome" button in the dashboard.
Which browsers is the extension available for?
Currently, the extension works on Google Chrome. It will be available on Firefox soon.
Can I use the AI customer service for multiple stores?
Yes, you can use the extension for all of your connected stores.
