Privacy Policy
Last Updated:
Dec 6, 2023
As a tool for e-commerce companies, we process sensitive sales data. Ensuring the safe and careful handling of these data is of great importance to us. Sellerly uses information only for the advertised services and does not use any company or personal data for purposes other than sending review requests to customers on marketplaces.
What is Sellerly?
Sellerly offers services for companies that sell on marketplaces. Through Sellerly, marketplace sellers can easily send a request to leave a review to their customers and analyze their reviews.
What data does Sellerly process?
Sellerly generally processes data about your company when you use Sellerly's services and/or because you provide your data directly to Sellerly. Below is an overview of the data we process.
Contact and address details
Financial data
Account information
Item numbers (EAN)
Internet browser and device type
IP address
If you are not a Sellerly customer and only visit the website, we only process the following data:
Data about your activities on our website
Internet browser and device type
IP address
Purpose of processing
Sellerly processes data for the purposes mentioned below based on your consent, for the execution of an agreement, and on legal obligations.
Execution of acquired services
Informing about your acquired services
Improving our services
Data exchange with third parties for the execution of the services
To provide support (via our customer service)
To perform analyses for statistical and analytical purposes
Full overview of processing purposes, data, and legal grounds:
Processing purpose | Which data | Legal basis |
|---|---|---|
Execution of acquired services | Contact and address details, financial data, account information, EAN’s, order data | Execution of the agreement |
Informing about acquired services (such as service emails) | Contact and address details, account information | Execution of the agreement |
Improving our services and analyses for statistics | IP address, browser and device data, data about activities on the website, order data | Legitimate interest (optimization and business operations) |
Sending review requests to the Client's customers | Names and email addresses of end customers, order data | Execution of the agreement (indirectly via Client) |
Data exchange with third parties (e.g., hosting, IT support) | All processed data | Execution of the agreement / legal obligation (security) |
Support via customer service | Contact and address details, account information | Execution of the agreement |
Complying with legal obligations (e.g., tax legislation) | Financial data, order data, account information | Legal obligation |
Security of the website and services | IP address, browser and device data | Legitimate interest (security) |
Sharing with third parties
Sellerly only shares your data with third parties involved in performing the services, such as hosting providers or IT suppliers. A data processing agreement is in place with these parties to ensure the same level of security and confidentiality.
Location of data storage / transfer outside the EU
Your data is stored within the European Economic Area (EEA). If data is stored outside the EEA, Sellerly ensures an adequate level of protection in accordance with the GDPR, for example, by using Standard Contractual Clauses.
Retention period
Data processed by Sellerly is retained in accordance with relevant laws and regulations. Data are not kept longer than strictly necessary.
Your rights
Under the European General Data Protection Regulation, you have several rights concerning your data and its processing:
Access: You can always view and, if necessary, change your personal data in your account. If you want to see the data that has been saved about you, you can request access via info@sellerly.nl.
Modification: If you want to make changes to the data you have seen following an access request and you cannot change them in your account yourself, you can request to do so with Sellerly. You can ask Sellerly to change, correct, supplement, delete or block your data.
Objection: If a particular processing is based on Sellerly's legitimate interest or that of a third party, you have the right to object to this processing.
Data transfer: You can always obtain your personal data. You can submit a request for transfer via info@sellerly.nl.
Withdraw consents: In all cases where processing is based on your consent, you can withdraw it again. This has no consequences for the past but means that we may no longer process those data. This results in the termination of any services you may have.
Complaints: You always have the right to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.
Cookies
Sellerly uses functional and technical cookies to improve the website experience. Cookies are small (text) files stored on your device during a website visit. Sellerly stores cookies without your consent when they are strictly necessary to use the website. For other cookies, Sellerly needs your consent. In addition to functional cookies, Sellerly also uses cookies from Google for Google Analytics to collect analytical data.
Questions or remarks
For questions or requests regarding privacy, you can contact info[at]sellerly.nl